As a Sales Crediting Analyst, you will be responsible for providing operational support to the Geo/WW Sales Operations. This role will support the Geo Sales Operations in the day-to-day operational activities not limited to Sales Crediting, Sales Order adjustment, Fiscal Year transition support & Sales analytics. The sales operation function is responsible for developing sales programs, sales process strategy and evaluating and implementing improvements to sales programs and processes. As a part of the function you will provide information to the field sales organization to support client related issues; and internal support to the organization by means of reporting and analysis.
Roles and Responsibilities:
• Assists in assigning the right split to the sales order.
• Processes sales orders split and tracks post-entry sales split issues.
• Responsible for communication to field sales and management regarding a wide range of issues related to field operations and credit assignment.
• Provides information and analysis essential for sales planning and strategy development.
• Communicates key process information, deadlines, task definition, etc., to groups within the sales and sales operations groups.
• Assists in monitoring and reporting of the Geo and Area bookings or pipeline w.r.t sales credits.
• Providing administrative assistance occasionally for Sales Promotions and Contests, in terms of accurate and timely payments.
• Support Sales Management with their coverage areas, account mapping and cleaning of the data.
• Perform Business Acceptance testing for implemented user stories, educate users, track production bugs and ensure smooth resolution by coordinating with users and IT team.
• Managing the transition of sales data during month-end, quarter-end, and year-end by coordinating between stakeholders and executing the deliverables.
• Support the field teams with business-critical activities during shutdown period.
Additional periodic responsibilities may include, but not be limited to, the following:
• Working with the Sales organization to continually identify and gather required enhancements to the existing process & Programs.
• Working closely with Field Operations to identify and implement process improvements related to internal and cross-functional processes.
• Engaging in various upcoming projects, related to Sales Operations & Enablement.
Skill/Job Requirements:
• In depth knowledge of sales operations, principles and best practices.
• Independent, self-starter who can work cross functionally and build strong working relationships with internal departments.
• Hard working and diligent personality with strong attention to detail.
• Required to meet critical deadlines while maintaining organization, accuracy and efficiency.
• Excellent written and verbal communication skills.
• Good analytical mind and skills to change data into information.
• Proficient with Microsoft Office (Word, Excel, PowerPoint and Outlook).
• Bachelor’s Degree with a minimum of 3 years of related experience in sales operations.