NetApp's Human Resources department is looking for an experienced employee relations contract investigator with experiencing conducting global investigations. In this role, you will provide consultation, investigation, and resolution of employee relations issues and conflicts with limited supervision in AMER, EMEA, and APAC, including but not limited to the United States, United Kingdom, Ireland, Germany, India, Singapore, Japan, and Australia. Ability to flex hours to accommodate cases in all three regions will be required. This role will also learn and utilize our global case management system for their cases. There could be an opportunity to consult on escalated performance management, LOA, accommodation, and termination/RIF cases as well. There is a chance this role could lead to a FTE position in the future.

Key Responsibilities
Investigations & Consultation

• Manage complex employee relations related investigations with limited supervision, end-to-end, including allegations of discrimination, harassment, retaliation, bullying, misconduct, bias, and other inappropriate behavior across NetApp locations globally, including ability to flex for cases in AMER, EMEA, and APAC.
• Demonstrate a strong understanding of, and dedicated adherence to, confidentiality, neutrality, and other employment law and workplace investigations best practices.
• Exercise strong professional judgment, emotional intelligence, and empathy with investigation parties and cross-functional partners in HR, Legal, and the business.
• Articulate findings to the business in the form of fact-based conclusions and recommendations that look towards broader organizational health improvements and long-term solutions that fix root cause issues.
• Experience handling cases at different levels of the company and capacity to manage high case volume of 20+ cases at any given time in addition to assisting and mentoring other ER investigators as a team lead.
• 8+ years of experience advising on employment-related matters and conducting prompt, thorough, and fair investigations with documentation and investigative reports that will withstand legal scrutiny and promote consistency in multiple jurisdictions. 
• Support HR partners with consultation on performance cases, RIFs, restructures, threat assessments, LOAs, accommodations, MSAs, terminations, and other HR initiatives.

Case Management Oversight and Data/Reporting Innovation 

• Follow management compliance initiatives in Navex Ethics Point, discern systemic issues, and creatively utilize data where possible to find proactive solutions.   

Conflict Resolution 

• Practical experience with conflict resolution consultation, coaching, collaborative problem-solving, and mediation to resolve workplace conflict effectively and collaboratively between employees and managers is a plus.

Job Requirements

• 8+ years of experience investigating and advising on ER-related matters in the tech industry.
• Experience independently conducting, documenting, and presenting investigations that will withstand legal scrutiny and promote consistency in multiple jurisdictions
• Experience presenting findings and recommendations to leadership or those with dissenting opinions and skill in influencing leadership to adopt best practices
• Experience working independently, acting on priorities, and exercising proven judgment around key issues balanced with collaborative relationship management skills in a highly cross-functional environment.
• Experience identifying relevant legal risk in ER and HR casework
• Strong problem-solving, analytical, critical thinking, influencing, and organizational skills with great attention to detail, a growth mindset, and ability to adapt in rapidly changing environment.  
• Project management experience both at a strategic and tactical level is a plus.

Education and Experience

• 8 years relevant experience required
• Juris Doctorate or advanced degree in HR/ER/LR a plus
• Formal training in workplace investigations and/or AWI certification, a plus

This is the pay range that Magnit reasonably expects to pay for this position: $67-82/Hr

Benefits: Medical, Dental, Vision, 401K

Temporary job opportunities align well with people who are looking for career flexibility and less traditional ways of working, but at the same time are people driven to deliver amazing work in high-profile situations. Magnit Direct Source is a service offered by Magnit Global that provides top talent directly to industry leading clients who have flexible temporary assignments that work on a variety of projects and unlock opportunities for exciting work. As a temporary employee, you will be employed by Magnit Global, NetApp’s vendor responsible for fulfilling temporary jobs at NetApp. You will not be employed by NetApp.