The Program Support Manager provides operational and administrative support to the program leadership team, ensuring targeted execution of priorities, operational efficiencies, process and governance adherence, and alignment across our large-scale ERP initiative. This role combines high-level program administrative support with project coordination responsibilities, acting as a support function for leadership by managing calendars, driving throughput, and ensuring consistent application of our agreed delivery frameworks.

Key Responsibilities:
Program Administration

• Manage and prioritize complex leadership calendars, ensuring alignment with program priorities and minimizing scheduling conflicts.
• Coordinate high-level meetings, offsites, and leadership forums, including agenda development, logistics, and follow-ups.
• Serve as a liaison between program leadership and internal/external stakeholders, ensuring timely and effective communication.
• Prepare briefing materials, program summaries, and presentations for leadership sessions

Program & Project Coordination

• Oversee the execution of deliverables at both the workstream/track and program levels, ensuring alignment with scope and timeline.
• Monitor program throughput and team bandwidth, identifying where program leads are spending cycles and optimizing resource allocation.
• Track and manage risks, issues, and dependencies across projects, deploying mitigation strategies and providing support as needed.
• Ensure adherence to agreed-upon methods and frameworks, including integrated master schedules (IMS), Jira workflows, and documented ways of working.

Operational Oversight

• Maintain visibility into cross-functional plans and delivery roadmaps, surfacing blockers and enabling proactive resolution.
• Ensure readiness for entry/exit of each program cycle, many of which will overlap and require team-by-team prioritization.
• Drive accountability through regular check-ins, status updates, and performance tracking.
• Deploy support as needed (“plug & play”) to address emerging issues or gaps.

Leadership Support

• Support the program leadership team with decision-making, planning, and program development.
• Lead or support special projects and initiatives that span multiple teams or functions.
• Foster a culture of collaboration, transparency, and continuous improvement.

This is the pay range that Magnit reasonably expects to pay for this position: $39-58/Hr

Benefits: Medical, Dental, Vision, 401K

Temporary job opportunities align well with people who are looking for career flexibility and less traditional ways of working, but at the same time are people driven to deliver amazing work in high-profile situations. Magnit Direct Source is a service offered by Magnit Global that provides top talent directly to industry leading clients who have flexible temporary assignments that work on a variety of projects and unlock opportunities for exciting work. As a temporary employee, you will be employed by Magnit Global, NetApp’s vendor responsible for fulfilling temporary jobs at NetApp. You will not be employed by NetApp.